At The Authors Lab, we’re committed to providing high-quality book writing, editing, design, promotion, and marketing services tailored to your goals as an author. We understand that sometimes things don’t go as planned. That’s why we’ve created a clear refund and cancellation policy to ensure fairness and transparency.
Refunds will not be granted if:
If you’re not happy with the editing work, you must notify us within 7 days of receiving the edited file. We’ll review your concerns and discuss a possible refund.
If the design doesn’t meet your expectations or agreed guidelines, let us know within 7 days of receiving the files. We’ll evaluate the issue and determine if a refund is appropriate.
Once these services begin, they are non-refundable. These tasks involve third-party fees and resources that can’t be recovered.
To request a refund, please contact us using any of these methods:
When reaching out, clearly explain your concern so we can review and respond promptly. If a refund is processed, you will lose all rights to use any versions of the content or drafts we provided.
The Authors Lab reserves the right to change this policy at any time. Any updates will take effect immediately when posted.
